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Quick Help Guide

Your Questions, Our Answers

Requesting a Phone Call

Can someone from your service call me?

Please send us your detailed question, and we will do everything we can to assist you through email at call@cinqe.com.

We understand that sometimes a phone call is the best option. If you are not a current paying client or dating a premium client, the phone call fee will range from $350-$1,000 USD.

We have two options available for our free network members:
1. You can wait until you become a match for a premium member. In that case, we’ll call you when a suitable match is found.
2. If you’d like to chat, we can send you a payment link to pay for a call. During the call, we can discuss your dating goals, our matchmaking process, and see if there’s anything we can do to help you find your perfect match.