Quick Help Guide

Your Questions, Our Answers

Login Help

"Please enter a correct email address and password. Note that both fields may be case-sensitive."

Please click “Forgot Password?” to create your password, then return to the login page and sign in with your new credentials.

Click here to reset your password. Quick reminder: your email address is case-sensitive.

When logging into your account for the first time, you’ll need to set up a password.

The first time you log in, you’ll need to set your password. If you haven’t done that yet but got an invite, just click here to reset your password. Quick reminder: your email address is case-sensitive.

Where do I login to edit/view my application/profile?

After submitting an application, you will need to wait for an email from us about being selected before completing a full profile in our exclusive database.

Not everyone is guaranteed the opportunity to complete a full application.

Please note that even if you are invited to complete a full profile, this does not guarantee a date or a commitment to interview you. An invitation simply allows your profile to be reviewed, and no additional assurances are made.

If you were selected, please login here: Login

Reset Password

Click here to reset your password

The system displays an error message stating "User with such email address cannot be found"

The email address is case-sensitive, meaning you must enter it exactly as you did when creating your account.
For example, if you created your account using JaneSmith@yahoo.com, you must enter it exactly as it was originally written, including the capitalization. Typing janesmith@yahoo.com will not work. Be sure to match the uppercase and lowercase letters precisely as they appear when you created your account.

For individuals invited to create a profile: Login

My account’s "locked" - can you help?

If you are unable to log in, the application and data was removed.

We did not feel you were a fit for our clients at this time. In compliance with privacy protection laws, we are required to remove any sensitive data that we do not plan on using. Please rest assured that we do not have any records of you in our systems.

What is my login name?

Your login name is the email address you used to sign up. When you receive the invitation to join the database, simply scroll to the bottom of that email. There, you’ll find the email address associated with your account and a link to log in.