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Quick Help Guide

Your Questions, Our Answers

Login Help

Where do I login to edit/view my application/profile?

After you create a profile in our database, you will be sent an email with your login information. Contact [email protected] if you need us to resend that email.

You can login here: Login

Reset Password

Click here to reset your password

Requesting a Phone Call

Can someone from your firm call me?

Please elaborate your question, and we will do everything we can to assist you through email at [email protected].

Additionally, we understand that sometimes a phone call is the best option, but we must inform you that if you are not a current paying active client or dating a premium client, there will be a $350 USD fee for the call.

We have two options available for our free network members:

1-Firstly, you can wait until you become a match for a premium member. In that case, we’ll call you when a suitable match is found!

2-Alternatively, if you’d like to speed up the process for a chat, we can send you a payment link to pay for a call. During the call, we can discuss your dating goals, our matchmaking process, and see if there’s anything we can do to help you find your perfect match.

Cost

Is it really free to join the database?

Yes.

How much does it cost to become a premium paying client with guaranteed dates?

The usual monetary range for a contract falls between $25,000 USD and $250,000 USD.

In-person Meeting Fee:

Our policy stipulates that face-to-face meetings are exclusive to our premium clientele. Until you upgrade to a paying membership, we refrain from arranging in-person consultations. However, once you’re a premium member, we will gladly set up direct, personal interactions.

Video & Phone Call Fees:

Phone $350 USD. Video Fee’s range from $350-$3,000 USD

Payment methods accepted?

Phone and video calls are made by credit card. Memberships are only paid by wire transfers. Credit cards are NOT accepted for membership payments. No exceptions.

Joining as a Free Database Member

How do I join your free database?

Are there any free resources that can be downloaded, providing detailed information on matchmaking for singles who want to learn about your service?

Ladies, please download our help guide for women here.

Gentlemen, please find our help guide for men here.

What Is The Difference Between Joining Our Network And Being A Paying Client?

A Paying Client is an individual who has financially engaged our services, for whom we actively seek suitable matches. When you opt to be part of our complimentary network, you become a valuable addition to our expansive database, available for matchmaking with our Paying Clients.

How Does This Work When I Join Your Complimentary Network?

As a member of our free network, you will only be contacted if we believe you would be a great fit with one or more of our existing Paying Clients. We welcome singles anywhere of any age, race, and religion to create a free profile and join our network today. Here’s how the joining the network process works:
* Join our Network.
* We review every profile and consider your deal breakers. If we feel you are a fit for our typical paying clients, we will email or call you to set up a time to meet with us. This is by invitation only.
* After we have met you, we will send you a complete profile of a client. If you agree to be introduced, we will send your profile to the client. When the client has accepted, we will contact you again to let you know the details.
* Go on your date – Text or call us after and let us know how it went! This helps us improve your matches in the future and lets us know what works for you and what doesn’t. That’s the true benefit of personalized matchmaking.

I signed up for your free network, but I have not heard from anyone??

Please note that there is NO guarantee we will contact you. Due to our small team and high volume of daily submissions (100+), we are unable to contact EVERY member of our free database. We will only reach out if you are a match with a current premium member. That could happen in the first week you join or even five (5) years down the line. We don’t really have a specific time frame.

We cannot emphasize enough the importance of reviewing our comprehensive guides.
Ladies, please download our help guide for women here.
Gentlemen, please find our help guide for men here.

What are the average ages of your members?

22-85 years old

Should I apply?

We seek singles who live a healthy lifestyle who actively desire a quality connection.

Do I need to submit professional photos only?

No.

Ladies, review our photo tips guide here.

Gentlemen, review our photo tips guide here.

What happens when I submit the form?

Our Matchmakers become notified of a new submission. We are the only ones who see your application.

Is it safe to send you my personal photos?

We do not share your photographs until we receive your consent.

Is this confidential?

Yes, our database is confidential. We understand the importance of privacy and take all necessary measures to ensure that our clients’ information remains secure and protected. Rest assured that your personal details and matchmaking preferences will be kept strictly confidential and will not be shared with any unauthorized third parties without your consent.

How do I look at photos in your network?

After one of our matchmakers meets you, we will show you a possible match within our premium members.

Do you post my photos on your website or login area?

No.

After I submit my profile, can I view clients in your database?

We do not have a login page where you can browse through other member photographs; we specialize in personalized matchmaking.

I’ve signed up but haven’t heard anything from you. What gives!?

There is no gauarentee you be contacted.

I live in a city that I do not see mentioned on your website, can I still join your free network?

Yes!

Is it really free?

Yes. We will never sell you our service—no sales pitches. We will contact you only when you are a match for a premium-paying client. We will match you with our premium client for no cost. If you are a free database man, you will pay for the date (drinks or dinner), but there will be no charge for our services.

How does your vetting/screening process work?

Once a match has been established via video, we implement a basic screening procedure which includes conducting a Google search and adding the individual on social media platforms.

Do you perform background checks?

No.

I prefer to have my matches background checked. Can you facilitate this?

We do not take responsibility for inaccuracies that may arise from online background checking systems. We’ll have a chat with you about your potential match and answer as many questions as we can before you meet or talk to them. Our goal is to make you feel comfortable and at ease. Although if you feel excessively anxious, we kindly request that you refrain from joining our network as a free member.

I feel apprehensive about going on a date without knowing the individual's full name for my own research. Can you provide this information?

We prioritize privacy and confidentiality, and as such, we do not disclose full names. If you feel overly nervous or if trust issues arise, we kindly suggest that our service may not be the best fit for you.

Becoming a Premium Paying Client

What Is The Difference Between Joining Our Network And Being A Paying Client?

We provide an exclusive service to our paid clients ensuring them confirmed dates. Conversely, it is crucial to point out that membership in our complimentary database does not confer any guaranteed dating opportunities.

How Does This Work As A Paying Client?

Our team will actively search to find your perfect match as a Paying Client.

How it works:

  • A phone screening to see if you qualify to become a client
  • After you pass the initial pre-screening, we set up a time for you to meet our team
  • We place you with a matchmaker who best suits you

At our meeting, we review your past relationships and plans for the future. At this meeting, we have matches in mind we like to describe to you to ensure we have the network and are on the same page to match you properly. Typically a small fee for this session. After the contract is signed:

  • We begin sending you matches who are excited to meet you
  • We work with your schedule to let you know a time to call your match and share the details on the date (location, parking, etc.).
  • We like to set up the first date to make sure your questions are answered, and you’re ready
  • After the date we share crucial feedback
  • From that information, we can properly present you with your next match. This is the true benefit of matchmaking. We are not a dating service; matchmaking happens when we take the information from those dates and bring you matches who are better suited for you each time.

What are Cinqe’s Differentiators?

  • Around the clock availability
    • 90% of our clients are business owners and being available during night hours and weekends is very much needed and appreciated by them.
  • Experience
    • We’ve been in this industry since 2012, and we make 100s of new connections every week.
      Our team belongs to a huge chain of veteran matchmakers as well as relationship therapists and counselors whom we’ve worked with in the past and who have trained us in being able to answer those tough questions.
  • Reach
    • Our team has a combined reach of over 100k people and growing within our network alone! This doesn’t include the thousands of vetted singles in our company database.
  • Certified
    • We take our matchmaking services very seriously and want to ensure that is understood by potential clients. Not only have we been officially certified, we have been trained, observed, and have had our matchmaking abilities put to the test numerous times. We’re happy to say that whether a prospect decides to sign with us or not, they are always impressed with our professionalism.

Is High-End Matchmaking A Good Avenue For Me?

Our service is not for everyone. When you become a paying client of a high-end matchmaker, you must be serious about your dating future and be prepared to trust our certified team.

Ladies, please download our help guide for women here.

Gentlemen, please find our help guide for men here.

When Should You Hire A Matchmaker?

Once you make the choice to work with a matchmaker, this should mean you are fully committed to finding the perfect life partner. Our advice is to be 100% honest with yourself and ask the following questions:

  • Am I completely unsatisfied with online dating?
  • Am I too busy to dedicate time to seek a partner?
  • Am I willing to be open to advice and suggestions regarding my dating history?
  • Am I 100% willing to invest in a Certified Matchmaking Company to find love for me?

What Do Paying Clients Get With A Membership?

Unlimited dates and advice from our team.

How do I begin the process of becoming a client?

How much is your service?

The usual monetary range for a contract falls between $25,000 USD and $250,000 USD.

Do you offer unlimited dating?

At Cinqe, we understand the importance of helping our clients reach their relationship goals. We want them to be able to explore as many introductions as possible without feeling constrained by restrictive contracts. That’s why we don’t offer contracts with a ‘per match guarantee’; instead, we give clients unlimited access to our roster of compatible singles at the same flat rate – allowing them the opportunity to find something special without the worry of running out!

What is your success rate?

If you are looking for success and to make the right decisions, then our counsel is here to help. Our expertise comes from years of experience in a variety of fields — with a 100% success rate if you listen to us. However, your decision is ultimately up to you — we will provide advice, but it’s in your hands to accept or reject this suggestion. In these scenarios, outcomes that don’t match the advice won’t be contingent upon our insight — only choices based on our advice will reflect positively on us.

We have 100% success IF YOU LISTEN TO OUR ADVICE.

Is Feedback From Dates Truly Important?

In short, absolutely. We need to know the brutal truth about how your dates went (if you felt comfortable with your date, if there were more than a few awkward silences, what you thought at first sight, conversation, etc). Honesty is crucial as it helps us use your feedback to match you with someone more suitable. We will always be equally as honest with you, providing relevant details from your match’s feedback from your date as well. We all hate leaving a date thinking it was amazing and then never going on a second. To prevent this from happening, genuine candidate feedback is essential. Consider your matchmaker your “middle-man” and a trusted confidant who you can share authentic thoughts about your dates with.

Do you offer a ‘per match guarantee’?

No. We only offer unlimted dating.

Why dont you offer a ‘per match guarantee’?

At Cinqe, we understand the importance of helping our clients reach their relationship goals. We want them to be able to explore as many introductions as possible without feeling constrained by restrictive contracts. That’s why we don’t offer contracts with a ‘per match guarantee’; instead, we give clients unlimited access to our roster of compatible singles at the same flat rate – allowing them the opportunity to find something special without the worry of running out!

How many matches can I expect?

You will likely go on 2-3 dates in the first month.
The second month, 1-3 dates.
*This does not include custom searches (ask your matchmaker what to expect)

How many profiles are we sending in the first month?

In the first month, you will see 1-3 a week.
The second month, as we fine-tune, is typically 1-2 a week.
*This does not include custom searches (ask your matchmaker what to expect)

I prefer to have my matches background checked. Can you facilitate this?

We do not take responsibility for inaccuracies that may arise from online background checking systems. We recommend that you either use the services of a professional background-checking service or hire a private investigator to vet each match.

Are there any free resources that can be downloaded, providing detailed information on matchmaking for singles who want to learn about your service?

Ladies, please download our help guide for women here.

Gentlemen, please find our help guide for men here.

About Cinqe Matchmaking’s Network

What does Cinqe mean?

Cinqe, pronounced as “sync”, is renowned as a top-tier matchmaking service.

What ​Does ​Cinqe ​Do?

Cinqe Matchmaking is a premier matchmaking service that specializes in connecting eligible singles to create meaningful relationships. Utilizing a personalized approach, the team at Cinqe focuses on understanding the unique needs and preferences of each client.

What Is The Difference Between Joining Our Network And Being A Paying Client?

A Paying Client is someone for whom we actively search to find matches. Paying Clients have guaranteed dates.
By joining our free network, you are added to our online pool of whom we match with our Paying Clients.

How Are We Qualified?

Our Matchmakers have all played relationship therapist to friends and family and we have a niche for reading people and understanding what they’re seeking in a romantic relationship. A few other ways we are qualified:

  • Our Own Dating Lives
    • Through self-reflections within our own dating lives, we were able to research ways and tools about relationships. During that discovery, our team became knowledgeable in our skills to confidently guide others through their dating experiences.
  • Massive Network Of People
    • With our connecting skills, our network is continuously enlarging all day, everyday. Our personal network is comprised of over 50 thousand people and counting.
  • Substantial Network Of The Best In The Business
    • Through meeting other certified matchmakers, speakers, and those in similar industries, we are a part of a wide-ranging network made up of top-quality people.
  • We are Certified
    • In addition to having been certified through the Matchmaking Institute, we’ve been personally trained by those most superior in this industry including Millionaire Matchmaker Patti Stanger.

What are Cinqe’s Differentiators?

  • Around the clock availability
    • 90% of our clients are business owners and being available during night hours and weekends is very much needed and appreciated by them.
  • Experience
    • We’ve been in this industry since 2012, and we make 100s of new connections every week.
      Our team belongs to a huge chain of veteran matchmakers as well as relationship therapists and counselors whom we’ve worked with in the past and who have trained us in being able to answer those tough questions.
  • Reach
    • Our team has a combined reach of over 100k people and growing within our network alone! This doesn’t include the thousands of vetted singles in our company database.
  • Certified
    • We take our matchmaking services very seriously and want to ensure that is understood by potential clients. Not only have we been officially certified, we have been trained, observed, and have had our matchmaking abilities put to the test numerous times. We’re happy to say that whether a prospect decides to sign with us or not, they are always impressed with our professionalism.

What are the average ages of your members?

21-85 years old

We are Certified Matchmakers

We like to stress our certification to be as transparent as possible with our prospective clients and current clients. Each one of us have undergone extensive training and have been awarded official certification by the Matchmaking Institute. As matchmakers who hold certification, we are expected to always comply with the high matchmaking standards, procedures and confidentiality in addition to remaining knowledgeable about our industry. When working with a licensed, certified matchmaker,
you’re entrusting your dating life into our hands. Here are a few reasons why working with a certified matchmaker is one of the best decisions you can make:

  • We’re Worthy Of Your Trust
    • All of your information and conversations with us are 100% confidential. We are not anything like online dating; your information is all offline.
  • Connected To Other Networks
    • When we became certified, we immediately gained access to an immense social whirlpool filled with people all around the world. 90% of the singles in our network don’t enjoy online dating, not only due to their hectic schedules, though because it simply doesn’t appeal to them. When working with a matchmaking company, you’re opened up to thousands of potential matches and Cinqe has the precise resources to find you a suitable match, not just a date.
  • Thoroughly Trained
    • There is only one official Matchmaking school in the world that is authorized to certify potential matchmakers and that is the Matchmaking Institute. We have to undergo professional, very detailed training in the following categories in order to be given formal certification:
  • We’re Held To High Standards
    • When you decide to become a certified matchmaker, you are held to a high moral standard and oath. There is a tight code in which we all have to be held accountable. Likewise with any professional industry, potential for conflict is a possibility and we each must remain fully committed to the Institute’s standards so as to not taint our industry with unprofessionalism nor unsatisfactory behavior.

Where Is Your Office Located?

Our company conducts its operations remotely, setting up meetings at convenient and easily accessible locations for all parties. We happily extend our services to clients residing in various regions, including the United States, Canada, Europe, and the United Arab Emirates.

What If I Want To Be Matched With Someone Who Lives In Another State Or Country?

Indeed, we boast a diverse array of singles hailing from every state and country.

Who is your ideal client or member? What are you looking for?

We’re seeking successful singles with a healthy lifestyle who are actively looking for that quality connection.

What happens when I submit the form?

Our Matchmakers become notified of a new submission. We are the only ones who see your contact form.

Do you post my photos on your website or login area?

Your photos are never seen by anyone other than our matchmakers. We do not have a login page where you can browse through other member photographs; we specialize in personalized matchmaking.

Looking for free resources on matchmaking? Download our detailed information guide to learn about our service and how it can help singles find their perfect match.

Ladies, please download our help guide for women here.

Gentlemen, please find our help guide for men here.

Locations & Office 

Where Is Your Office Located?

Although we have a mailing address in Orange County California and Boulder Colorado, we operate our company remotely. We set our meetings at locations that are easy to get to for all parties. We accept clients who live anywhere in the US, Canada, Europe, and the UAE.

What If I Want To Be Matched With Someone Who Lives In Another State Or Country?

Being certified by the Matchmaking Institute allows us to tap into a network of the most sought after matchmaker dating pool in the world. From dignitaries, to executives, to some of Forbes’ wealthiest billionaires, if you’re searching to date at the highest level, we can make that happen.

I live in a location that I do not see on your website, should I still join your free database?

Yes! We have singles in every location. You never know who we might have for you today.

Referrals 

Do you work with other matchmakers?

Yes!

I know a great girl/guy, how can I refer them to you?

We love referrals!